Add Inbound - Guide

What is an Inbound?
Inbound is any shipment arriving at our warehouse. Creating an inbound before goods arrive allows us to:
Prepare warehouse space
Allocate staff time
Avoid unidentified deliveries
Process your goods faster
Prevent storage miscalculations
If goods arrive without an inbound, processing may be delayed.

STEP 1: Press button add inbound from dashboard, or on Inbounds page.
Select Warehouse, Choose the correct warehouse from the list. Different warehouses operate independently.

STEP 2: Choose Inbound Type Selecting the correct inbound type helps the warehouse understand:
What equipment is required (forklift, container unloading, etc.)
How much time to allocate and what pricing model applies

STEP 3: Add Products
You must add products if you want a warehouse to process them.
Correct SKU data reduces errors and speeds up processing.
Why this is critical: Without product data, warehouse cannot count units or label SKUs
Cannot perform inspection and prepare FBA shipments or allocate stock correctly

You can: Add manually or import via file upload and from sales channels what you connect before

Tip: You can save your inbound shipment without completing all the details. However, this will create an inbound order with a warning that products need to be added. You can update the order and add products later in the "All Inbounds" section.

STEP 4: Select Services
Warehouse only performs operations that are selected.
If no services are selected:
Goods will be received and stored only as we receive it.
Services include: Open & process products, SKU labelling, Inspection, Repacking or others

Why this matters: Services define what actions the warehouse team must perform and what will be billed. Clear service selection prevents misunderstandings and delays.

Important Operational Rules
Always create inbound before shipment arrives with correct tracking details.
Add products if processing is required.
Select services clearly.
Use Identical Qty for bulk shipments.

This ensures:

Faster receiving
Correct billing
Transparent reporting
Accurate storage calculation
No unidentified goods at warehouses

Knowledge Base